Adapting your 1st Impression – Connect or Credibility? Have you ever witnessed someone lose their temper over a hotel room upgrade? It happened to me while traveling with a famous personal development speaker who shall remain nameless. After a…
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Episode 526 – Adapting your 1st Impression – Connect or Credibility?
Posted in Podcasts Tagged with: building trust, credibility, first impression, first thing in sales presentation, hbr, how break the ice, how start conversation, how to adapt influence, how to connect, how to start persuasion, kurt mortensen, Laws of charisma, people skills, persuasion iq, sales mistakes
Episode 151 – Debra Fine on the Science of Small Talk
You can use conversational skills as a tool with which to build new connections, while avoiding awkward pauses and uncomfortable conversations. After all, making a good first impression is all about making others feel good when spending time with each…
Posted in Podcasts Tagged with: conversational skills, debra fine, first impression, influence, kurt mortensen, maximum influence, persuasion, small talk, steve olson