After briefly mentioning it on last week’s episode, Kurt and Steve quickly learned that most have a lot of “feelings about” the urban phenomena, RBF (otherwise known as Resting Bitch Face). So they dived in a little more and wouldn’t…
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Episode 135 – How Ego Destroys Influence
Posted in Podcasts Tagged with: door to door sales, ego, esteem, influence, ingratiation, kurt mortensen, maximum influence, praise, rbf, self esteem, steve olson
Episode 119 – Persuading Rude Prospects
The Hostile Prospect This person disagrees with you and may even actively work against you. For a hostile prospect, use these techniques: Find common beliefs and establish a common ground. Use appropriate humor to break the ice. Don’t start the…
Posted in Podcasts Tagged with: bully, control the sale, difficult prospects, esteem, grinch, handle difficult people, humor, office jerk, questions, rude people