Adapting your 1st Impression – Connect or Credibility? Have you ever witnessed someone lose their temper over a hotel room upgrade? It happened to me while traveling with a famous personal development speaker who shall remain nameless. After a…
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Episode 526 – Adapting your 1st Impression – Connect or Credibility?
Posted in Podcasts Tagged with: building trust, credibility, first impression, first thing in sales presentation, hbr, how break the ice, how start conversation, how to adapt influence, how to connect, how to start persuasion, kurt mortensen, Laws of charisma, people skills, persuasion iq, sales mistakes
Episode 512 – The Fake News of Persuasion And Sales
The Fake News of Persuasion And Sales There is a big difference between a genuine question of concern and an “I’m done with you” objection. Is it a sign of interest or resistance? That is the key question. When…
Episode 196 – Anthony Iannarino – Becoming The Trusted Advisor
Anthony Iannarino – Becoming The Trusted Advisor What Is Not Advice Your product is not advice. Nor is your service. Nor are the solutions that you happen to sell. The features, benefits, and advantages of what you sell are…
Posted in Podcasts Tagged with: advisor vs salesperson, Anthony Iannarino, become a consultant, becoming trustworthy, building trust, kurt mortensen, Laws of charisma, the sales blog