Congruence is when your words match your actions. Agreement and harmony between what you say and what you do are paramount to instilling trust in those you work with. The more consistent and congruent you are in every aspect of your life, the more honest and genuine you’re perceived to be. If you believe in your message, you’ll practice what you preach. If you practice what you preach, you’ll be more authentic, and the door of trust will then swing wide open for you. When you possess congruency, there’s no need to manipulate or camouflage your behavior.
Congruence And Body Language
The Art of Social Pressure
Door in the Face
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